Issy sharp (Founder four seasons hotels & Resorts)

Establishing four seasons Hotels and Resorts and selling it to Bill gates holding company cascade investment LLC.

1.Long term success is never achieved on our own. The phrase'a self made man' is a myth all along the way we need support.

2.We hire for attitude. We want people who like other people and are. therefore, more motivated to serve them.Competence we can teach. Attitude is ingrained.

3.Businesses are all relationships, based on common values, values such as staying true to your word, Every religion also enshrines those values, so you can have different religious beliefs, but underlying those beliefs, you got people who must have similar values,and can work together.

4.Leadership requires that we persuade. if we want a world class workforce,we have to be world class communicators.

5.We now have to earn our credibility. through action and through example. the only effective communication the only reality is performance.Leaders have to set a pattern of behaviour for others to follow.



.............Dhanasekar