Wednesday, July 20, 2011

You Can’t Lead In Fear

Fear ruins more bright lives than you might imagine. Each of us, by virtue of our very human nature, has the potential to Lead Without Title and achieve great things that elevate everyone around us by our model of possibility. But the chattering voice of fear in our heads stops us from playing big.
A little while back I had the chance to spend 3 weeks in New Zealand. And just before I returned home, I had the opportunity to go heli-skiing. Yes, this is where a helicopter drops you off at the top of a mountain, and you ski down.
The experience was challenging, exhilarating and full of rich lessons for growth. Here are some of them, that we can apply to business and life:
1. You Don’t Grow In Normal
All I mean by this is that if you stay within your comfort zone, you don’t grow. But if you instead stretch and face fear head on by going to your limits, you’ll discover your limits will grow.
2. You Don’t Know Until You Try
It would have been easy to refuse the chance to heli-ski. I could have made a thousand excuses. But Leaders Without a Title recognize good opportunities. So I seized it. And because I tried heli-skiing, I not only grew as a skier, I added another experience to my life that will shape all I do.
3. On the Other Side of Your Fears You’ll Find Your Confidence
By doing what we’re afraid to do because it’s beyond our comfort zone, we grow in confidence. The increased confidence I have as a skier because I skied a new peak will translate to increased confidence as an entrepreneur and as a human being.
4. Life’s Short So Get In The Game
A rich life is one made up of many rich adventures. Don’t miss out on enjoying as many as you can.

Sunday, May 29, 2011

17 Tips To Double Your Productivity In 14 Days

1. Turn off all technology for 60 minutes a day and focus on doing your most important work.
2. Work in 90 minute cycles (tons of science is now confirming that this is the optimal work to rest ratio).
3. Start your day with at least 30 minutes of exercise.
4. Don’t check your email first thing in the morning.
5. Turn all your electronic notifications off.
6. Take one day a week as a complete recovery day, to refuel and regenerate (that means no email, no phone calls and zero work). You need full recovery one day a week otherwise you’ll start depleting your capabilities.
7. The data says workers are interrupted every 11 minutes. Distractions destroy productivity. Learn to protect your time and say no to interruptions.
8. Schedule every day of your week every Sunday morning. A plan relieves you of the torment of choice (said novelist Saul Bellow). It restores focus and provides energy.
9. Work in blocks of time. Creative geniuses all had 2 things in common: when they worked they were fully engaged and when they worked, they worked with this deep concentration for long periods of time. Rare in this world of entrepreneurs who can’t sit still.
10. Drink a liter of water early every morning. We wake up dehydrated. The most precious asset of an entrepreneur isn’t time – it’s energy. Water restores it.
11. Don’t answer your phone every time it rings.
12. Invest in your professional development so you bring more value to the hours you work.
13. Avoid gossip and time vampires.
14. Touch paper just once.
15. Keep a “Stop Doing List”.
16. Get up at 5 am.
17. Have meetings standing up.

Tuesday, May 17, 2011

How To Build A Movement Around Your Business

In 10 years, we’ll look back at this time as one of the greatest periods in history to be in business. It’s never been so easy to deliver original value for massive amounts of people. It’s never been so important to show leadership in all that you do. And there’s never been a better time to grow a full-blown movement around the products and services that you offer to the people who put food on your table every night.

Smart entrepreneurs (and even people working in companies need to think and perform like entrepreneurs within their jobs if they want to excel) do the following 4 things to grow communities of fanatical followers around their brands:

1. They understand that every moment in front of a customer is a moment of truth. You either live the values your advertising sells. Or you don’t.

2. They avoid “Copycat Syndrome”. Starbucks and NIKE and Zappos and Google became iconic because they were unique. Not because they tried to be a better clone of a successful competitior.

3. The best entrepreneurs never lose the human touch. Yes, technology’s an awesome lever to build relationships and scale your business. But ultimately, people do business with human beings – not companies.

4. The best entrepreneurs grow movements by asing themselves “how may I best serve the most people” vs “how may I make the quickest money doing the least effort.” Helping people get to their dreams via the superb product you offer still remains the single best marketing strategy in this uncertain work of business we play in.

Sunday, May 1, 2011

11 Obsessions of Remarkable Entrepreneurs

Recently I delivered a three-hour presentation for the Entrepreneurs’ Organization in Vancouver. I was really delighted to share my ideas on what it takes to be a world-class entrepreneur. The productivity habits of best entrepreneurs, and ultimately how you build a fast growth company while actually cultivating a better lifestyle. A lifestyle where you have more fun and more balance.
And I wanted to share the 11 Obsessions of Remarkable Entrepreneurs with you. Because I shared a lot of the ideas with them and I wanted to offer them to you so you can multiply your profits, build a truly great small company while creating a truly exceptional lifestyle.
The 11 Obsessions of Remarkable Entrepreneurs
1. Remarkable Entrepreneurs understand the quality of the practice determines the caliber of the performance
The Pro Athlete Protocol: Prepare Yourself Mentally, Physically + Emotionally
2. Bureaucrats talk about people and problems, Remarkable Entrepreneurs talk about possibilities and solutions
Focus on results and get things done. What’s the opportunity here? How can we leverage this situation. Focus on possibilities. Results. Results. Results.
3. Remarkable Entrepreneurs understand they are paid not just to work, but they are paid to be scared
The best entrepreneurs play out on the edges and take calculated risks. Challenge the way you performed yesterday. Take calculated risks.
4. To have what only 1% of the entrepreneurial population have, you must be willing to do what only 1% of the entrepreneurial population are willing to do
The best entrepreneurs do what’s difficult, what causes them to stretch and what requires commitment. Be committed. Be willing to do what the few do. Develop the leaders around you. Go into silence. Work on your customer experience. Have acute clarity on your 90 day goals. Work on your goals. Build relationships and trust. Persist.
5. Bureaucrats are threatened by change, Remarkable Entrepreneurs are inspired by change
The best entrepreneurs understand that a change is required to get to the next level of profits, success and fulfillment. Go through the confusion to get to the clarity.
6. Bureaucrats have jobs, Remarkable Entrepreneurs have crafts
Develop your talents and make a dent in the universe. Do something you are proud of. Elicit the best within you. The best entrepreneurs aren’t in it for the money, they’re in it for the pride they feel on creating world-class products and doing genius-level work.
7. Remarkable Entrepreneurs understand an addiction to distraction is the death of creative production
The best entrepreneurs understand the key in business is to shift out of complexity + busy-ness to simplicity + focus. Focus on the few high leverage activities that will get you to where you want to be.
8. Bureaucrats wait until they get the energy, Remarkable Entrepreneurs understand that to get the energy you must first do the work
When you do the Work You Will Receive The 3 Entrepreneurial Gifts:
1. Release of more motivation 2. Release of confidence 3. Release of energy
9. Remarkable Entrepreneurs understand the bigger the dream the more important the team
Leadership is about influence – moving people to action by your example. Leadership is about impact – less talk more results. Leadership is about inspiration – grow other leaders
10. Remarkable Entrepreneurs populate their lives with people whose lives they want to be living
Surround yourself with people and environments that inspire you. Obsessive attention to excellence. Create worlds that inspire you.
11. Remarkable Entrepreneurs are obsessed fundamentally with giving
Ask yourself not what can I get, ask yourself who may I help. Business is about producing unusual value for as many people as possible.
Make Your Business Awesome.

Saturday, April 16, 2011

Do What’s Most Difficult

We attempt to structure our lives to avoid our fears but that’s about as intelligent as straightening the deck chairs on the Titanic. The best way to overcome a fear is to face your fear. As a matter of fact, every time we do something we’ve been avoiding, we take back the power that seemingly scary or difficult thing had over us.
Every Leader Without a Title and world-class Productive runs toward what they are most resisting versus toward the exit door. They feel the fear of tackling a game changing project and do the project anyway. They acknowledge the sweaty palms before the high-stakes presentation, and give the presentation anyway. They experience the runaway heartbeats accompanying asking for the biggest order in the history of their company, and they ask anyway. And that’s what makes them great.

Tuesday, January 25, 2011

Understand emotions to build better team spirit

Emotions are so much a part of human life that they cannot be disregarded in the professional world. The ability to understand others' feelings, is necessary to build good workplace relationships. It helps one to become a better communicator. It improves the ability to influence others.

Understanding emotions is an important constituent of emotional intelligence. Managers, mentors and counsellors should possess this skill because their jobs have a lot to do with influencing people. The success of all day-to-day activities like meetings, negotiations, conflict resolutions and performance management is based on the ability of the participants to understand others' emotions. It helps in avoiding misunderstandings, frustration and to some extent stress.

Each one of us displays emotions in a unique way. Learning to read another person's emotions from the cues he throws requires patience, but is worth it. Conclusions about responses of a person in different emotional states can be drawn only after careful observation and analysis of his behaviour.

And when we commit a mistake in our analysis and act guided by those conclusions, we may end up damaging our relationship with the person and leaving a deep scar on his mind. Here are some ways to comprehend others' emotions:

Self-study: Observe yourself to understand how your different emotions are displayed in different situations. By recognising how your emotions affect you, you can understand others' emotions.

Enquire: The best way to know how a person is feeling is to ask him. When you do this, you are exhibiting your concern for him. It will make him feel good and he will be glad to share his feelings. This way you not only get what you want but also develop a better relationship with the person.

Empathise: Empathy gives the ability to understand and evaluate. So by imagining yourself in the situation the other person is in, you will be in a better position to understand his feelings.

Analyse: There might be cases when it is not appropriate or intelligent to ask. Sometimes, the person might not be willing to share with you. Or he might take advantage of the opportunity to mislead you.

At times, the other person could be unaware of his true feelings. So, whether to ask or not and how much to believe are up to your discretion. Again practise improves your judgement. And when you are unsure, take into account, non-verbal cues.

Frown, wide-open mouth, blank eyes, physical distance maintained from a person or contracted eyes have all messages about emotional state of the person. Non-verbal signs tell a lot about a person's feelings and usually more precisely.

The changes in facial expression convey how a person is feeling about the external influences and what kind of responses could be building up in his mind. Apart from this, gestures and body movements also provide insight to the mind of the person.

For example, biting lips and shaking legs is a sign of nervousness. Crossed hands and legs are sign of disagreement. Relaxed face muscles are sign of contentment.

Speech is another important source to understand emotions. Tone, speed and quality of speech, pitch and amplitude convey ulterior and unarticulated messages about the emotional state of a person. Fast speech is a sign of excitement or nervousness. Talking slowly, at audible level suggests pondering on the issue.

Understanding emotions is necessary to anticipate and control the outcomes of events. For managers who aim to inspire and motivate others, this ability helps to deal with people with different attitude and approach.

It is useful to avoid conflicts, build team spirit and mediate between disagreeing parties. It helps to cultivate a better way of thinking.

Tuesday, January 4, 2011

60 TIPS FOR A STUNNINGLY GREAT LIFE

1. Exercise daily.
2. Get serious about gratitude.
3. See your work as a craft.
4. Expect the best and prepare for the worst.
5. Keep a journal.
6. Read “The Autobiography of Benjamin Franklin”.
7. Plan a schedule for your week.
8. Know the 5 highest priorities of your life.
9. Say no to distractions.
10. Drink a lot of water.
11. Improve your work every single day.
12. Get a mentor.
13. Hire a coach.
14. Get up at 5 am each day.
15. Eat less food.
16. Find more heroes.
17. Be a hero to someone.
18. Smile at strangers.
19. Be the most ethical person you know.
20. Don’t settle for anything less than excellence.
21. Savor life’s simplest pleasures.
22. Save 10% of your income each month.
23. Spend time at art galleries.
24. Walk in the woods.
25. Write thank you letters to those who’ve helped you.
26. Forgive those who’ve wronged you.
27. Remember that leadership is about influence and impact, not title and accolades.
28. Create unforgettable moments with those you love.
29. Have 5 great friends.
30. Become stunningly polite.
31. Unplug your TV.
32. Sell your TV.
33. Read daily.
34. Avoid the news.
35. Be content with what you have.
36. Pursue your dreams.
37. Be authentic.
38. Be passionate.
39. Say sorry when you know you should.
40. Never miss a moment to celebrate another.
41. Have a vision for your life.
42. Know your strengths.
43. Focus your mind on the good versus the lack.
44. Be patient.
45. Don’t give up.
46. Clean up your messes.
47. Use impeccable words.
48. Travel more.
49. Read “As You Think”.
50. Honor your parents.
51. Tip taxi drivers well.
52. Be a great teammate.
53. Give no energy to critics.
54. Spent time in the mountains.
55. Know your top 5 values.
56. Shift from being busy to achieving results.
57. Innovate and iterate.
58. Speak less. Listen more.
59. Be the best person you know.
60. Make your life matter.